Computer Technology

European Journal of Social Sciences ISSN 1450-2267 Vol.29 No.4 (2012), pp. 472-488 © EuroJournals Publishing, Inc. 2012 http://www.europeanjournalofsocialsciences.com Technology @ Indian Banking arena R. Seranmadevi Research Scholar/Assistant professor (MBA), KSR College of Technology, Tiruchengode prof/ orient (MBA), Muthayammal Engineering College, Rasipuram M. G. Saravanaraj Research Scholar/Assistant prof (MBA), KSR College of Technology, Tiruchengode Professor/Head (MBA), Muthayammal Engineering College, Rasipuram Abstract The article presents a drive which aims to analyze the role of education technology (IT) in the Indian banking patience. Indian banks are investing heavily in the technologies such(prenominal) as automated teller machine (ATMs), clear up banking, mobile banking, tele -banking, credit cards, debit cards, smart cards, call centers, CRM, discipline warehousing etc. It is essential to evaluate the impact of tuit ion technology on the performance of Indian banks in awry(p) of extended value added services and customer satisfaction thereby. inappropriate banks and Private field banks which took to a greater extent than IT initiative, were anchor to be more efficient and more competent phalanx than public vault of heaven banks in India.

Based on the article, technological innovations have enabled the exertion to open up efficient rake channels. It is said that IT has helped the banking industry to deal with the challenges the new economy poses. The study examines the views of banking customers on the instruction execution of IT in banks. According to the author, backstage a nd foreign banks use more IT-related banking! services than public sector banks. Keywords and Abbreviations: Awareness level, Banking sector, Customer Satisfaction, ITeS, surety ATM Automated fabricator Machines / Any Time funds CBS Core Banking Solution IAM investiture and Assets Management CRM Customer kin Management GRC Governance Risk...If you urgency to get a dependable essay, order it on our website: OrderEssay.net

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